FrameStem / Support
How can we help?
FrameStem is in development for iPadOS 26 or later. If you have a question about the product or want to report a problem during testing, get in touch.
Contact
Email hello@tocolabs.co.uk. We read product questions and feedback directly.
Email FrameStem support ↗For capture issues
The details below help us understand which sources iPadOS made available:
- Your iPad model and iPadOS version
- The app you were recording and the audio route in use
- Any connected USB audio interface and the channels you expected
- What appeared in FrameStem’s capture completion summary
About unavailable tracks
Apple’s capture APIs, device and selected audio route determine which streams can be recorded. FrameStem is intended to show only sources that were actually delivered. See how FrameStem handles sources.